Ugoji Samuel Chigozirim
Medical Review/Requester
Right from my day of interview, I knew that Centerville (CV) is going to impact my learning experience. My calm, loyal and lovely team from the root has always been open to new ideas on the table. Not only is it a blessing to work along with smart and Profoundly intelligent, experienced team but it also gives me challenges that helps me to hone my skills. Am grateful to be part of this brilliant team and keen to cover many more years of fantabulous learning and cooperation. Cheers to Centerville.
Who we are
We Specialize In Providing Tailor-Made Customer Services that Customer Needed
Overview
At Centerville, we offer professional services to our clients and identify opportunities that will promote growth. There are no limitations in the areas of services we provide. We have the best team of experts to drive your business to the next level as we hire qualified personnel and train them to suit our client’s needs. We are a modern contact center and outsourcing company, designed as a quality, cost-effective alternative to a company’s in-house solution, where your customer is unaware that he is not contacting you directly. We strive for excellence and provide a high quality service; nothing is left to chance with 100% customer satisfaction.
Employees
Our agents are well trained in communication, fluent in English, friendly, well-educated, reliable, and exceptionally proficient. As a result, our client’s customers receive professional care from the first moment they make contact to enhance customer experience. All of our agents are full-time employees, which ensures improved knowledge of our clients’ requirements.
Technology
We leverage cloud-based technology. Using specifically designed programs to keep track of projects, produce customizable reports and analytics for our clients. We also utilize high-capacity telephone, chat, email, web, and database servers, operating in our private cloud. As a rule, high-end equipment with redundancy (where possible) is used.
We Have The Skills And Expertise To Deliver High-Quality Custom Service
Centerville is an aggregation of the brightest minds, calmest heads and coolest persons. Working with Centerville has been an awesome and wonderful experience.